Valuation Partnership
Arrange a professional valuation.
Every valuation begins with a conversation about your items, documentation and insurance requirements. We work closely with Prestige Valuations of Hatton Garden to support clients with professional, insurance-backed valuations.
Guidance on the items and documentation required for your valuation.
Specialist support for jewellery, watches, gold and antiques.
A discreet service aligned with your insurance and secure storage needs.
Call 0203 8131570 to discuss your requirements and arrange a suitable next step. We can arrange your professional evaluation at our secure premises or in the comfort of your own home.
Professional Valuation Services
Understand the value of what you protect.
We can help clients access professional valuation guidance for a range of valuables, supporting insurance decisions and providing clarity before long-term storage.
Gold Bullion
Diamonds
Watches
Gold Coins
Money
Documents
Antiques
Valuation services can be useful for new insurance policies, updated cover, estate planning, collections management or simply understanding the current value of important possessions.
Peace Of Mind
Ensuring your peace of mind.
Secure storage is only one part of protecting valuable items. Insurance and valuation support can help you understand what your possessions are worth and how they may be covered while stored. Every safety deposit box includes £50,000 complimentary insurance, with the option to increase cover up to £500,000.
Specialist support for high-value items
Guidance for jewellery, bullion and watches
Useful records for insurance conversations
Discreet, professional handling
Risk & Charges
Comprehensive Risk Insurance & Associated Charges
Comprehensive Risk Insurance
Vitessa Vault Ltd maintains comprehensive risk insurance backed by Lloyds of London so that clients benefit from enhanced protection for property stored within our safe deposit boxes.
Subject to the level of cover selected, Vitessa Vault Ltd accepts liability for loss of, or damage to, items placed in a rented safe deposit box, in accordance with our Terms and Conditions.
Many clients find that storing valuables in a secure vault environment can assist in reducing home insurance premiums compared with keeping high-value items at a residential address.
Key Features & Benefits
- Insurance cover begins from the point you rent a safe deposit box, subject to policy terms and conditions
- Insurance arrangements are placed with experienced specialist brokers and underwriters
- The policy is underwritten through Lloyd's of London
- £50,000 complimentary insurance cover is included with each safe deposit box per year
- Cover can be increased up to £500,000 per box
- Higher limits may be considered and arranged on request, subject to underwriting
- Additional insurance above £50,000 is available at an additional cost
- No excess applies on valid claims
Policy Overview
- Policyholder
- Vitessa Vault Ltd
- Policy start date
- 1 April 2026
- Underwriting market
- Lloyd's of London
Additional Charges
1. Insurance (additional cover)
- £50,000 complimentary insurance cover is included per safe deposit box per year
- Additional insurance above £50,000 is charged at £20 per £10,000 of cover, and this is purchased in blocks of £10,000 worth of cover.
- The minimum term for additional cover is 12 months
- Additional cover remains conditional upon an active safe deposit box rental
- If the box rental is terminated, any additional insurance will cease automatically and no refund will be due for any unused period
- Renewal notices will be issued in advance. If payment is not received within 60 days of the renewal start date, additional cover will automatically terminate
2. Key deposits
- Safe deposit box key deposit: £100 (fully refundable)
- Large safe key deposit (not a safe deposit box): £300 (fully refundable)
3. Replacement lock (one key lost)
£250 per lock, including two new keys.
4. Lock drill - customer request (both keys lost)
- Monday to Friday: £450 per lock
- Charges include a new lock and keys
- Drill-outs are subject to engineer availability
Failure to attend a scheduled drill-out or provide at least 24 hours' notice of cancellation will incur a £160 fee.
5. Overdue payments
Interest charged at 2% per month (or part month) on outstanding balances.
6. Lock drill following non-payment
Where a box is drilled following notice for non-payment:
- Engineer and replacement lock: £320
- Company representative fee: £120
- Solicitor's fee: £250
7. Correspondence and research
- £50 for the first half hour
- £75 per hour (or part thereof) thereafter
Applies to research, document production, account history, box usage records, or responses to legal or court-ordered requests outside our direct control.
8. Probate
£100 for processing a valid Grant of Probate or Letters of Administration, including:
- Verification of documentation
- ID and address checks for executors
- Obtaining authorities where required
For more complex estates, reasonable costs (including any legal fees incurred) will be quoted in advance.
9. Power of Attorney (POA)
£200 for processing a Power of Attorney, including:
- Verification of existing records
- Document checks and ID verification
- Obtaining requisite authorities
POA requests are reviewed on a case-by-case basis and are considered only where the matter is urgent. All account holders must consent.
10. Other charges
- £10 for returned customer cheques where bank charges apply
- £15 to stop a cheque issued by Vitessa Vault Ltd (where bank charges apply and the fault is not ours)
- £30 replacement safe deposit box container where damage is caused by misuse
Insurance Cover
What does our insurance cover?
Stored valuables cover
Every safety deposit box includes £50,000 complimentary insurance, with cover that can be increased up to £500,000 depending on client requirements.
Specialist valuation guidance
We can support clients with insurance-backed valuations for high-value possessions and useful documentation for insurance conversations.
Privacy & Cover
Understanding your insurance cover.
Your valuables remain private, and insurance discussions are handled with discretion. We can help clients understand the type of information commonly required when arranging cover.
This may include a clear inventory, valuations, photographs, certificates or receipts where available.
Getting Started With Insurance
Protect what you store with greater confidence.
Book an appointment to discuss storage, valuation requirements and insurance guidance for your valuables.